Buat PR

Receptionist (R): Good morning/afternoon/evening, Melati Hotel, Rita is speaking, can I help you please?

Customer (C): Hello, I would like to book a room for 3 days please, starts from 29th of August until 1st of September if that's possible.

R: Would you like a luxury suite, or just a standard suite?

C: Standard suite please.

R: Would you like single bed or double bed?

C: Double bed please.

R: We apologize Sir/Mam but the standard room for those dates are all fully booked. Would you like to move your dates or book a luxury suite instead?

C: Mm..Alright I'll take the luxury suite then on those dates.

R: Ok. Can you please give us your name and phone number?

C: I'm Mr./Mrs. ABC and my phone number is 2612 4567.

R: Excellent. Thank you for booking in our hotel. We'll give you our best service. Please come on the booked date bringing your identities documents. Thank you and have a nice day.

C: Thank you. Bye.